FAQs

A Bondi Assistant (BA) from Bondi Assistant will be a game-changer for your business, offering support across a wide range of tasks. Our BAs excel at process-driven, recurring tasks that can be efficiently handled using cloud-based software. They are equipped to handle diverse responsibilities, including social media management, influencer & digital marketing, executive assistance, travel arrangements, customer service, bookkeeping and much more. Have specific tasks in mind? Let’s chat and tailor our support to meet your needs!

Diving in and getting started is easy! Simply give us a call or reach out through our website to schedule a free telephone consultation. We’ll delve into your business needs and explore the solutions we can provide to support you effectively. Let’s connect and kickstart your journey with a Bondi Assistant!

By providing you with a dedicated Bondi Assistant to handle time-consuming tasks, we empower you to focus on strategic growth and core functions. This reduces your operational costs, while boosting efficiency and productivity, giving you the competitive edge needed to scale your business and achieve long-term success. 

Determining if our services are right for you depends on your specific needs and goals. Bondi Assistant caters to businesses seeking reliable, skilled support to enhance productivity and efficiency. Whether you need administrative support, marketing/social media assistance, or technical expertise, our team is here to drive your business forward. Don’t hesitate to reach out for a chat to discuss how we can best support your needs. 

Our Bondi Assistants are top-tier professionals based in the Philippines or Malaysia. They are committed to propelling your business to new heights. Operating on a full-time basis (40 hours/week), they boast college or degree qualifications, excellent English proficiency (both written and verbal) and over 2 years relevant work experience. Our BAs work from their home offices, ensuring seamless support tailored to your needs. 

When you partner with Bondi Assistant, you have a service agreement. Our Bondi Assistants work as independent contractors, which means you don’t have to worry about employee taxes or benefits. 

Invoices are sent out electronically on the 13th of each month. Clients are required to pay one month in advance. Payments are made electronically to the bank account specified on the invoice.

Nope, you are not locked into any long-term contracts. Our agreement comes with a 30-day notice period, so you’ve got plenty of wiggle room. 

The lead time to getting your Bondi Assistant started is not long, nor cumbersome. Once you’ve outlined your needs, we usually have your dedicated BA ready for you to interview within 1-2 weeks. We ensure a smooth onboarding process so you can start benefiting from their support as soon as possible. 

Our Bondi Assistants work from home. This remote work setup allows our BAs to provide you with flexible and efficient support from their own home offices without spending hours commuting into an office. We rigorously ensure their home office setups are compatible with your needs.

When you go on holiday, your Bondi Assistant is equipped to step in and continue supporting you seamlessly. Each BA is provided 24 days of paid leave within a 12-month period, ensuring they have time to recharge and refresh. However, even during your absence, your BA can remain active on tasks if you plan accordingly. Consider your BAs as essential members of your team and ensuring continuity in your absence.

Rest assured; confidentiality is a top priority for us. We take pride in our Bondi Assistants being trustworthy and understand the importance of safeguarding your information and material. Both our Service Agreement and our Bondi Assistant Subcontractor Agreement include clauses specifically addressing confidentiality to ensure your peace of mind. 

Our experience shows that a Bondi Assistant shines brightest when working one-on-one with you full-time within your team. This lets them focus entirely on your tasks, ensuring everything gets done during set hours. It means you get personalised, consistent support tailored specifically for your business needs. 

Our Bondi Assistants can seamlessly adjust to your time zone, be it Australia, the Philippines, Malaysia, or anywhere else in the world. You get to stipulate the hours that you require your BA to be online working for you. We encourage efficient alignment for smooth collaboration and productivity. 

Getting ready for the first day is super simple. We’ll guide you through an induction checklist, outline key tasks, assist in introducing your Bondi Assistant to the team and ensure clear expectations are set. Starting off strong sets the stage for success.

We’re here to help. Contact us: info@bondiassistant.com