Introduction
BondiAssistant Pty Ltd (BondiAssistant) provides virtual business help, resources and services to interested people. The privacy and security of our audience and clients are of paramount importance, so we’re committed to protecting the data you share with us. This Privacy Policy governs the manner in which BondiAssistant collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.bondiassistant.com website (“Site”). This privacy policy applies to the Site and all products and services offered by BondiAssistant. It should be read together with the Terms & Conditions.
Any information stored by BondiAssistant is treated as confidential. All information is secured and accessed only by authorised personnel, with appropriate security measures in place to protect against breach or loss.
Information We Collect
BondiAssistant collects various types of information, including:
- Personal Identification Information: This includes your name, email address, postal address, phone number, and other similar contact data you provide when making an inquiry or registering for our services.
- Technical Data: This includes your Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform on the device you use to access our website. We may also monitor/ record telephone and online conversations (zoom/ google meet) with you from time to time in order to improve our services and to train staff.
- Usage Data: Information about how you use our website, products and services
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences. We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites . If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.
How We Use Your Information
We use your information for various purposes, including:
- To provide our services to you and maintain our website.
- To communicate with you about your use of our services, to respond to your inquiries, and for other customer service purposes
- To better understand how users access and use our website and services, to improve our website and services, and respond to user desires and preferences.
- To send promotional materials, newsletters, and other communications.
- For record keeping and administrative purposes.
- To protect our website, our users, and the public.
We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.
Please be aware that when we link to other sites outside BondiAssistant, they are outside our sphere of influence. We cannot be held responsible for their content, nor their privacy notices.
How we Share Your Information
We do not sell our personal data. However, we may share the information we collect in certain situations, including:
a. With service providers who perform services on our behalf.
b. If required by law, such as to comply with a court order or subpoena, or other legal processes.
c. To protect and defend the rights or property of BondiAssistant.
d. In an emergency, to protect the personal safety of any person.
Security
We have implemented appropriate technical and organisational measures designed to secure your personal data from accidental loss and from unauthorised access, use, alteration, and disclosure. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Protecting Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
Policy Changes
BondiAssistant has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Acceptance
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact us
For further information about our privacy policy or practices, or if you have any questions, please contact us at: Email: beryl@bondiassistant.com
